Select Wayfinding (Wayfinder UK) have continued their dedicated work at The Christie Hospital in Manchester. The team has provided a signage strategy which adheres to the corporate brand guidelines agreed. Working together with The Christie, we have seen a consistent plan implemented, providing further signage and wayfinding for their new extension.
Our new approach has given The Christie a new quality image, improved brand and an improved user experience. Our consultants have continued to improve the hospital wayfinding strategy for the benefit of all visitors and patients.
Select Wayfinding (Wayfinder UK) have been busy in recent months, coordinating several projects, in particular the implementation of a new efficient strategy regarding the movement of people around Princess Alexandra Hospital in Harlow, Essex. The Hospital was having trouble achieving a positive visitor experience, meaning many patients simply weren’t getting to their appointments. A strategy was put in place in order to stop confusion by being simplistic and pragmatic in the approach. The project incorporated Wayfinding, Branding and Signage. Giving the client full understanding and control over their solution whilst delivering the result on time and within budget.
The Hospital had persisted with a cluttered, complex system which was exhibited by the signs both externally and internally. This impacted on the efficiency of the hospital, costing thousands of pounds in wasted time and appointments. A hospital wayfinding solution has been sure to improve the Princess Alexandra Hospital, ensuring longevity whilst minimising future maintenance and management costs.
Select Wayfinding (Wayfinder UK) are pleased to hear that the first flights will arrive at Heathrow’s new Terminal 2 today; almost 60 years after the original Terminal 2 opened as the airport’s first passenger terminal in 1955.
Terminal 2 is a £2.5 billion project and marks the latest phase of an £11 billion private sector investment that has transformed Heathrow for passengers. We are pleased to have been part of such a successful project, having worked behind the scenes at Terminal 2 and Terminal 5 where we supplied the signage.
In addition the team are delighted with the recent customer satisfaction rates, having been instrumental in developing a comprehensive wayfinding solution for the development of a new Central Bus Station at Heathrow Airport, which was a ground-breaking project undertaken as a joint venture between BAA and National Express.
The proportion of passengers rating their journey at Heathrow as “very good” or “excellent” has increased from 41% in 2006 to 80% in 2014.
The new Terminal 2 is the next step in the transformation of passenger service at Heathrow. Terminal 5 has been voted by passengers as the world’s best airport terminal for the last three years, and Heathrow is now rated as among the top ten airports in the world for passenger service – the only UK airport to receive such an accolade.