Hospital Wayfinding

Hospital wayfinding is an essential part of the communications strategy across hospital buildings, therefore it is crucial in providing an ease of navigation to patients, staff and visitors.

Hospitals are often complex environments and hence very difficult to navigate. This is further complicated by the added stress and anxiety visitors to a building of this nature are already experiencing. Because of this, poor wayfinding tends to leave people feeling bewildered and confused to which direction they should go. It is the job of hospital wayfinding to guide a visitor through the site efficiently and consequently with minimum stress. This should allow them to reach their desired location efficiently and on time, consequently reducing the amount of stress experienced.

We believe people should be able to understand exactly where they need to be without having to ask a member of staff, consequently resulting in fewer unnecessary staff interactions.

Successful Hospital wayfinding aims to increase efficiencies across all communications, and as a result, help to tackle the problem of missed appointments costing the NHS each year millions of pounds each year.

Benefits of Our Wayfinding Process

  • Improved efficiencies
  • Massive cost savings
  • Reduction of missed appointments
  • Management document
  • Improved communication
  • Positive visitor feedback
  • Reduced signage
  • Reduced need for further signage
  • Improves Brand and Image
  • Project Implementation

Related Projects

In addition to the projects showcased here, Wayfinder have delivered wayfinding projects to lots of other clients in this sector. Here are just a selection of them:

  • Airedale Hospital, Yorkshire
  • The Christie, Manchester
  • The Christie @ Salford Royal Hospital
  • The Christie @ Royal Oldham Hospital
  • Kensington and Chelsea Hospital
  • Springfield University Hospital
  • University Hospitals Bristol
  • Bristol Royal Infirmary
  • St Michael’s Hospital Bristol
  • Royal United Hospital Bath (four hospitals on site)
  • Royal Blackburn Hospital
  • Blackpool Fylde and Wyre Hospital Trust
  • Blackpool Victoria Hospital
  • Bristol Royal Hospital for Children
  • St Bart’s Hospital London
  • Harlow Hospital
  • The Princess Alexandra Hospital Trust
  • Health Care Professions Council (HCPC)
  • Gabowen Hospital
  • Robert Jones and Agnes Hunt Orthopaedic Hospital
  • The Royal Wolverhampton Hospitals Trust
  • New cross hospital
  • Addenbrooke’s Hospital Cambridge
  • Bolton One Health centre
  • St Charles Hospital, London
  • South West London and St George’s Trust
  • Queen Victoria Hospital East Grinstead
  • Hull University Teaching Hospitals
  • Hull Royal Infirmary
  • Castle Hill Hospital Hull
  • The Christie Proton Beam Centre (first in the UK)
  • Clatterbridge Cancer Hospital Liverpool
  • Royal Victoria Infirmary Newcastle
  • Wythenshawe Manchester
  • The Princess Alexandra Harlow
  • Mid Yorkshire Hospitals NHS Trust
  • Pinderfields Hospital
  • Dewsbury and District Hospital
  • Pontefract Hospital
  • Wye Valley NHS Trust
  • Stratford Hospital

Effective wayfinding for Hospitals can only be achieved as a result of understanding the in-built cognitive mechanisms by which human beings navigate and harnessing them correctly.

Hospital Wayfinding
Our knowledge of Corporate Wayfinding and therefore where and when to position information is key. We understand the cognitive processes and the workings within our subconscious which can render easily visible signs useless, and as a result avoid this waste of signage. In creating a solution, our consultative approach means we examine ways people perceive space and how they navigate through complex environments, asking many questions and consequently arriving at the correct solution.

Strategic wayfinding solutions for your Hospital NHS Trust

We can provide you with an in depth analysis of how you perceive and therefore navigate a building or area. Consequently this will allow you to understand the complexity of spatial awareness and the need for strategies to aid human navigation