Transport terminals such as these are complex human environments which require a cohesive wayfinding strategy in order to run smoothly. Guiding all users to their desired mode of transport is the primary aim of such a strategy, therefore ensuring people arrive on time with minimal stress is paramount to the efficient communications of the building.

Airport wayfinding also takes into consideration certain commercial aspects, these hubs sometimes offer customers guidance through a variety of shops or retail outlets in order to enhance a person’s experience of the building and to build a revenue stream.

Benefits of Our Wayfinding Process

• Improved efficiencies especially in the movement of people
• Massive cost savings due to reductions in lost time
• Reduction of missed appointments because of clearer wayfinding
• Management documentation for continuing benefits
• Improved communication due to a better understanding of wayfinding
• Positive visitor feedback due to a smoother experience
• Reduced signage and therefore reduced costs
• Reduced need for further signage keeping costs down going forward
• Improves Brand and Image due to better consistency
• Project Implementation and therefore peace of mind

Related Projects

In addition to the projects showcased here, Wayfinder have delivered wayfinding projects to lots of other clients in this sector. Here are just a selection of them:

• National Express
• Heathrow Airport
• Manchester Airport
• East Midlands Airport
• Humberside Airport
• Bournemouth Airport
• Heathrow Bus station
• Stansted Airport
• Manchester Airport Transport Hub
• Manchester Piccadilly Station
• Manchester Victoria Station
• 65 Stations Mersey rail